Why Work With Us?
Here's what our satisfied customers are saying about us:
"Gretchen Lewis was really great! I think I would not have won the bid on my house without her help." ~ Richard A.
"Gretchen Lewis is an exceptional realtor. We were not easy clients and we bought a house with some issues. She chased answers for us, made excellent recommendations for contractors, and followed up on details throughout the process. We could count on her to respond to our questions promptly and completely. Her dedication, support and focus are truly appreciated. We highly recommend her." ~ Cindy M.
"Gretchen Lewis was an excellent agent. She was always prompt to return our calls and answer questions we had. We were very satisfied with her work." ~ Robert and Caryn A.
"Gretchen has represented us in 3 real estate transactions, as both buyer's and seller's agent. She has always far exceeded our expectations. We have appreciated her availability and accessibility and her commitment to keeping us informed in a timely manner. She is well connected in the Asheville community and knows who to call for yard debris removal or a structural engineer and everything in between. Gretchen has always looked out for our best interests, helping us to make the best decisions for our family with confidence. She is professional, while also fun to be around, and has helped keep us calm and reassured during what can be a stressful process. We are so thankful we found her and have had her support and expertise over the last 5 years!"
~ Charley and Brad M.
"Gretchen was tireless during the search for my home. I had a modest budget and in the Asheville market the odds were stacked against me. Gretchen was available for every phone call, every lead on a potential home and treated me like a million dollar client. When I had begun to give up she was there to show me one last house and it turned out to be “the one”. Just closed today. I couldn’t imagine doing it without her. I would also like to highlight the due diligence Gretchen put forth during the closing process. She really worked hard to protect me and my investment." ~ Sarah E.
"If you’ve bought or sold as many homes as I have over the years, you realize that there are always complications. Without a knowledgeable, even-tempered yet dogged realtor representing you, those complications can be overwhelming. (Worst of all, they can be dealbreakers.) Gretchen Lewis has all of those traits…in spades. If you’re buying or selling in Asheville, do yourself a favor and get her on your team!" ~ Steven and Katrina L.
"It’s no wonder that we found Gretchen Lewis at Town and Mountain Realty through a next-door neighbor in Five Points while renting when we first arrived from California. That neighbor utilized Gretchen’s services when they had relocated to Asheville from Maryland and she was just effusive in her praise of her. “She’s the best,” she claimed.
This may sound like hyperbole, but Gretchen truly may be the best real estate representative we have ever had the pleasure of hiring. An incredibly friendly person, she made it very clear in our first meeting that her total focus was on making us happy in finding our dream house in Asheville.
She reminded us that finding that home is a process. Not once did she seem bothered or rushed when we wanted to look at so many houses, almost on a daily basis for more than two months. In fact, she encouraged us to be so thorough in canvassing the area.
With many years of experience in the business, Gretchen was a fountain of information and great advice. She was extremely knowledgeable about the market, the nuances of buying a home, and the history of each house we saw. She always was a great listener and paid attention to small details that mattered to us.
However, the most impressive aspect of Gretchen and her work is her willingness to go the extra mile. We have never seen a real estate agent who expanded the scope of her job description simply because we were new to the area and needed a friend. She made a point to join us when we met with inspectors, contractors or city representatives in doing our due diligence on houses. When we worried about a neighbor’s dead tree across the street falling on the house we eventually bought, Gretchen worried too. She showed the initiative to speak to the owners.
She was also our sounding board and advisor on mundane, every-day needs such as recommendations for dog vets, dentists, doctors, restaurants and even microbreweries to visit!
Probably the greatest compliment we can give Gretchen—a compliment we suspect many other former clients would also give—is she has become a real friend through our experience. That’s just the kind of person that Gretchen is." ~ Bob and Sherree R.
"WOW.. we struck gold when we found Gretchen Lewis to be our realtor for our upcoming move to Asheville! After much research, we decided Gretchen would be our girl to help bring our dream of moving to Asheville a reality and boy did this girl deliver!! We flew from California to Asheville for or a quick 5 day house search. Gretchen picked us up at our homestay and we hit the ground running. Everyday we saw a different area of this funky town and the surrounding communities. Gretchen was so easy going, fun and super organized. Our days were packed, but we learned so much about this little mountain town. Gretchen was super knowledgeable about the market. I don't think there was any part of Asheville and the outlying communities we didn't see, when we found our dream home, Gretchen was an amazing negotiator! When we flew back to California we felt totally comfortable that Gretchen had nothing but our best interest at heart! Gretchen was a great communicator, patient and was always there to answer any questions that we had with very honest answers. We have bought homes in different states, but I have to say none were as effortless as this was due to all the hard work Gretchen did on our behalf. So happy with our new home and our choice to have Gretchen as our realtor..would use her again in a heartbeat!" ~ Kerry and Ron F.
"When my husband and I decided to buy a vacation home in Asheville, we googled "top 10 local real estate agencies in Asheville" and came across Town and Mountain Realty. After reviewing Gretchen's bio and reviews, I decided to reach out to her. She responded right back, asked great questions, and really tried to understand our needs.
On our first trip to Asheville, she not only showed us a lot of properties, but also gave us a good feel for the various neighborhoods and attractions around town. Deciding on a home purchase is never easy – finding the right mix of location, size, price and dozens of features takes time, and Gretchen was very patient with us. We never felt rushed through a property, and Gretchen either answered or quickly got answers to our many questions.
On our second trip, she found us a home we really liked and helped us negotiate an amazing deal. In due diligence (Gretchen is very thorough!), some problems came up, and she worked tirelessly to resolve them, but in the end, the seller wouldn’t budge, so we had to move on.
Gretchen went above and beyond to show us more homes and made herself available whenever we needed to talk. She often went to preview properties for us at a moment's notice and sometimes even showed them to us over Whatsapp. And throughout it all, there always was a big smile on her face. And she has a great sense of humor!
We ended up purchasing a townhome, and the buying process couldn't have been smoother. Gretchen really knows what she is doing, and it's obvious she loves what she does. She is extremely patient, works fast without overlooking the smallest details, and is a lot fun to work with. We are so glad we found her and would highly recommend her to anybody looking for a home in the Asheville area." ~ Charles D. and Bea L.
"Gretchen Lewis is great. Very helpful through the entire process." - Myron M.