Why Work With Us?
Here's what our satisfied customers are saying about us:
“Chris Herndon has always been a great resource and professional in all of our dealings. He has a keen understanding of the marketplace and has been willing to do whatever he can to assist in anyway. I would suggest that anyone looking to buy, sell or just talk about the real estate market get in touch with Chris!” - Jerry Scrocco
"Leah and Mike were terrific, always available to answer any concerns or questions. They responded to all of our calls promptly and provided insights throughout the process. We felt like we were their only clients." ~ Marsha & Robert C.
"John Farmer is the most incredible realtor and person. Without his help, this long distance purchase would have never happened. He was always on top of EVERYTHING. He is thorough and knowledgeable. John Farmer is an asset to your agency. He is truly a genuinely nice person and cares about his clients. There are not enough words to describe how John Farmer handled this transaction from the very first phone call and currently still working hard to be sure the home is ready for me to move in. John and Justin Purnell went and still are going above and beyond the call of duty. I live in CT, 750 miles away, and both John and Justin made sure every "I" was dotted and every "t" crossed. In the early stages of this purchase, John's wife jumped right in and made several trips down to Burnsville from Asheville to take pictures and videos of the property and even narrated. I made a trip to Asheville the weekend of July 6th and spent almost three full days familiarizing myself with the area. The night of my arrival from Charlotte to Asheville airport, there were storms and the Charlotte airport was closed for several hours. My flight was delayed 1-3/4 hours and when I got to the AVIS car rental desk, the representative left and didn't leave my paper work and keys with anyone. That meant that I had no ride to my hotel in Fletcher at 2:00 in the morning. I finally got a cab but the next day I had no ride back to the airport to pick up the car. John took the time out of his day to pick me up at my hotel and bring me to the airport. I cannot say enough good things about John Farmer. He and Justin Purnell are the most incredible agents ever." ~ Janice R
"Our agent, Leah Miller, learned under the tutelage of the best in the business, her dad Mike Miller. From our initial contact, when we had just decided to sell our home and downsize, through every step of the process, we have had complete confidence in Leah and Mike and the staff at Town and Mountain. They made sure we understood each choice we made, helped us determine the pricing of our home, gave hands-on help in staging the property, and -- most importantly -- maintained close communication with us so we never felt in the dark about any aspect of the process. This was the first time we had sold a house, and it seemed frightening until we sat down with Leah and Mike, After that, all was smooth sailing. We could not be happier with our experience with Town and Mountain Realty, and recommend this firm highly." ~ Jerry S.
"Lorraine is fantastic. She spent time and resources to show us around Asheville to help us understand the Asheville area and market for retiring to. She's a kind and knowledgeable person.... Hard combo to find."
"I had a wonderful experience with Sue Riles as my agent. I thank Sue for all her help, she really went the extra mile to help me through this process." ~ Shirley Askins
"Recommended by a friend. Mary was very knowledgeable about area and very helpful in suggestions to get property ready for sale. Excellent realtor very honest and trustworthy." ~ Ruby M.
"When my husband and I decided to buy a vacation home in Asheville, we googled "top 10 local real estate agencies in Asheville" and came across Town and Mountain Realty. After reviewing Gretchen's bio and reviews, I decided to reach out to her. She responded right back, asked great questions, and really tried to understand our needs.
On our first trip to Asheville, she not only showed us a lot of properties, but also gave us a good feel for the various neighborhoods and attractions around town. Deciding on a home purchase is never easy – finding the right mix of location, size, price and dozens of features takes time, and Gretchen was very patient with us. We never felt rushed through a property, and Gretchen either answered or quickly got answers to our many questions.
On our second trip, she found us a home we really liked and helped us negotiate an amazing deal. In due diligence (Gretchen is very thorough!), some problems came up, and she worked tirelessly to resolve them, but in the end, the seller wouldn’t budge, so we had to move on.
Gretchen went above and beyond to show us more homes and made herself available whenever we needed to talk. She often went to preview properties for us at a moment's notice and sometimes even showed them to us over Whatsapp. And throughout it all, there always was a big smile on her face. And she has a great sense of humor!
We ended up purchasing a townhome, and the buying process couldn't have been smoother. Gretchen really knows what she is doing, and it's obvious she loves what she does. She is extremely patient, works fast without overlooking the smallest details, and is a lot fun to work with. We are so glad we found her and would highly recommend her to anybody looking for a home in the Asheville area." ~ Charles D. and Bea L.
"Cindy is the perfect realtor. She knows Asheville and the surrounding areas very well. She took the time to explain how each area is different and unique and tried to help us sort out what would work for our needs. She drove us around relentlessly and with a big smile on her face for 3 days in a row. She was organized, presenting us with a folder and printouts of each home we were to see that day. If we found another house she would quickly make a phone call on the fly and add it to our already packed schedule. Her communication skills are excellent. If we texted or called we received an immediate reply. We enjoyed working with Cindy; she made this process very easy for us which was important because we live in another state. I would ask for her help if we were to purchase or sell and also feel confident in recommending her to anyone in the market." ~ Debra R.
"Gretchen Lewis is great. Very helpful through the entire process." - Myron M.