Clients Share the Love

"Carly was a great agent. She had helped find a home for our daughter who recommended her to us. It was a real pleasure to work with. She answered our many questions calmly and completely. She was always on time for our meetings and tour of homes. She went out of her way to find out about neighborhoods. She got us all the info on transferring utilities in our new home. My wife and I give her a great recommendation." ~ Robert K.

"Carly is the best!" ~ Andrew H.

"Carly is passionate about real estate. She's responsive, listens well, and wants the best for her clients. She's a kind person and understands the nature of real estate. I would recommend Carly and Town and Mountain Realty for residential and commercial real estate needs." ~ Jesse B.

"My husband and I, first time home buyers, had an awesome experience with Carly. We recommend her to anyone who is nervous about the home buying process or just wants an enjoyable experience. Carly not only has a wonderful amount of knowledge about the area she serves, but also the home buying process and everything in-between.
If you want a pleasant experience with something that can come with so many twists and turns, Carly is your person. We urge you to select Carly as your real estate agent today!" ~ Morgan M.

"Carly was wonderful to work with. Always on top of everything. Responsive. Went out of her way to help with anything we asked or needed. Highly recommend her." ~ Robert K.

"Carly was not only helpful, she took me by the hand and walked me through the entire process including financial guidance. She went out of her way to make me feel like I was the most important person she knew. I walked in my new home to a bottle of champagne and a handwritten note. I give her a 100% rating."

"This is the best agent you can work with in Asheville. Carly goes above and beyond in everything that she does. We purchased an investment property that had a particularly complex closing. Carly was with us every step of the way and made it as easy as possible. She is extremely professional, an eloquent writer which helps when dealing with upset sellers, and reliable. I have never worked with a better agent. PICK CARLY FOR YOUR NEXT PURCHASE OR LISTING. You will be so happy you did. We plan on purchasing a few more properties and will be using her for every one of them. I was an out of town buyer that bought a property sight unseen and can't imagine how the purchase would have gone without Carly." ~ Amanda C.

"As first time home buyers, my wife's and my experience with Carly Esslinger was incredibly smooth, transparent, rewarding, and even fun. She was prompt to answer questions, available to meet us for showings or visits to the home we chose, and concerned to get us the best deal even when we didn't ask for more. Over all, we were happily surprised for this wonderful experience with a professional who genuinely cares for her clients. Thank you Carly!" ~ Justin G.

"I met Carly about one year before she helped me close on my new house, when I was just in the beginning stages of pursuing home ownership. As a first-time homebuyer, I felt overwhelmed by the process and the many questions I had about what steps to take to make this dream of mine a reality. Carly took the time to ask me questions not just about the kind of house I was looking for and where I was in the process of buying a home, but about my goals and vision for the future. She shared openly about her approach to her work as a realtor, explaining how she sees her job as a matchmaker of sorts, connecting people with homes. She assured me that in time my home and I would find one another, that my house was out there waiting for me. Being reassured by her confidence helped me feel like home ownership was a real possibility for me, despite all the daunting hoops I would have to jump through to get there. I was not ready at that time to take further action towards a home purchase, but Carly stayed in contact with me. She sent me personalized property listings based on what I had shared with her, and took the time to check in with me on a personal level as well. She was intentional about all of her communication with me and invested in maintaining our relationship so that, when I was ready to take the next step, she was there to support me. When I decided to apply for a mortgage loan, Carly recommended a lender to me and worked closely with them to help coordinate plans and advocate for me in the process. Every question I had, she was prepared with an answer. I checked the listings daily for months, and any time I showed an interest in a property, she followed up with details. When I saw the listing for the home I now own, Carly was in contact with the agent to schedule a showing the same day it went on the market. She walked me through the initial contract, managed multiple negotiations with the sellers on my behalf like a pro, showed up at the house for the showing, inspection, and final walk-through, and followed up on every item on my checklist from day one until closing. Carly consistently provided me with information about what to expect and talked me through options and potential outcomes so that I had not just a plan, but a Plan A, Plan B, and sometimes a Plan C. If urgent action was needed, Carly was on it. She responded promptly to all my texts, emails, and phone calls, and then immediately followed up and coordinated with the other parties involved. Whenever I had to make a decision about something, Carly gave me a timeframe for when my decision would be needed, but she never made me feel pressured or tried to persuade me one way or another. She repeatedly validated my personal decision-making process and encouraged me to lean into my own intuitive senses. During waiting periods, Carly would check in with me just to ask how I was feeling about everything. Knowing Carly had my back provided me with the support, guidance, information, and validation that I needed to confidently take action. I felt like she was invested in me finding my future home, whatever that looked like, and in supporting me as person throughout the process. I am sharing my personal experience because I hope others in my position will also benefit from Carly’s approach, and because Carly deserves recognition for the exceptional work that she does. One year later, I now own my own home. I attribute this outcome largely to the fact that Carly is a professional lady with genuine compassion who empowers her clients in their process through her commitment to hers. That’s the kind of person you want in your corner when you are trying to buy something as important as your future home." ~ Madeline S.

"We had a fantastic experience buying our home with Carly. This was our first experience buying a home out of the state in which we had bought other homes and Carly was extremely clear and articulate when explaining all the rules and regulations in North Carolina. She spent hours with us driving around all over Asheville and the outlining areas looking at homes and I never once felt that we were wasting her time. She was extremely patient and very easy to work with all the way to closing day. My husband and I highly recommend Carly."