Clients Share the Love

“We couldn’t be more pleased with our experience working with Jessica to sell our home. From beginning to end, she was professional, hardworking, and exceptionally responsive. She consistently went above and beyond to represent our interests and was a strong advocate for us throughout the entire process. What impressed us most was her genuine care for us as clients. We never felt like just another transaction. She was attentive to our needs, easy to communicate with, and always willing to put in the extra effort to ensure the best possible outcome. Her dedication, integrity, and personal commitment made the entire experience a pleasure. We are truly grateful for her outstanding service and would highly recommend her to anyone looking for a realtor who combines professional excellence with genuine personal care.”

“When we needed to relocate for my job and had to sell our house, Jessica Jackson at Town and Mountain Realty was the first and only person we thought of. We had worked with her three years ago, when we bought our first house, and knew she was the realtor for us! She’s such a dream to work with - practical, knowledgeable, and solution-focused. She was realistic and transparent about listing our house and accepting an offer we were happy with, and when we hit some unexpected bumps in the road, she went above and beyond to figure out a solution. She works with every agent, inspector, and service provider with grace and tact. We never once worried about anything during the selling process, because we knew she had it handled. We couldn’t have done it without her!”

“We loved working with Jessica! She took time to understand our wishes. She was patient in our search. Very connected in the area when we had questions - if she didn't know an answer, she had a book of contacts we could tap into. Kept things fun! We appreciated her expertise on all things Asheville (including the schools). Being out-of-town buyers, she was very helpful in explaining how everything works in North Carolina. We cannot recommend her enough!!! Thank you, Jessica!!!!”

“Jessica Jackson was our real estate agent, and we could not have asked for a more exceptional person to help us in the process of buying our first home. Jessica is an incredible resource as a professional and just a wonderful human. She was available to us for any questions and concerns, and provided us with so much education around the different things we wanted to do to our house and didn’t know how to go about. She understands the weight and stress of this purchase and her priority was ensuring that we find the right home for us, and we trusted her implicitly as she demonstrated time and time again the absolute expert and professional that she is in her field. We have now moved into our first dream home, and while the process of purchasing our home is complete, our relationship with this real estate agency has just begun. When we are ready to sell or buy again, there is no doubt we will use Jessica again.”

“Jessica is a wonderful realtor! Here are my top 18 reasons I recommend her. She cares about her clients, loves her job, and works really hard to provide excellent service. She is extremely knowledgeable, competent, and well-connected. She is super responsive and always called or texted me back the same day when I had any questions, which was really important to me. She was very patient with my questions, and I had many as a first-time solo buyer. Jessica walked me through the entire process, educating me every step of the way so I understood everything and knew what to expect. She’s one of the most articulate people I’ve ever met and is just an excellent orator. She’s also detail-oriented and organized and is somehow able to stay on top of countless details for each client she works with. Jessica has a very busy schedule, but when she’s with you, she’s present and makes you feel like you’re her only client. She is also happy to help every kind of client, no matter how high or low your budget, and I appreciate that commitment to serving all. I was looking for a very specific kind of house with an art studio and lots of light and a lot of other requirements. We looked at a lot of houses together over several months. She never pressured me to make an offer, but instead encouraged me to wait to find the place that made my heart sing. When I found “The One” at an open house, she was on it immediately, met me at the house the following afternoon, and helped me write a winning offer by the evening. Jessica is The Anti-Procrastinator….she gets stuff done! Even before you’ve finished making a request, she’s on the phone with someone on her team to make it happen. One other thing that was really helpful: Jessica could envision changes that I couldn’t. I found a home that checked almost all of my boxes, but did not have enough light in my art studio. Because she had trained my eye well, I immediately saw that I could add windows to the room, and she set me up with her contractor to get this done. Most of all, Jessica made a stressful and daunting process FUN, as she’s very warm and outgoing while also being a consummate professional. Now, I’m happy to call her a friend. If I move again, I’ll be calling her up.” 

“Jessica Jackson sold two properties for us in Asheville this year, and I can't speak highly enough about her professionalism, communication, knowledge, and kindness. If there were ten-star reviews, I'd give her one. My husband and I moved to TN before listing our houses, which had me worried about how complicated the sales process would be. I shouldn't have been anxious -- not only did Jessica give us clear, understandable information every step of the way, she also obtained estimates for work from handypersons, cleaners, painters, yard people, and more, sparing us the need to do anything other than make decisions about which steps we wanted to take next. Jessica was very encouraging, recognizing the stress that can be an inherent part of the sales process. She reassured me every step of the way and was gracious with my questions and concerns. I remember calling her once just because I was stressed out (about nothing in particular, as I recall) and she helped me regain my perspective. Her positivity and humor made everything seem doable -- she has a true gift for communicating. I'm so glad we asked Jessica to be our realtor, and I highly recommend that you ask her, too. Her genuine love of the work and her commitment to her clients make her a top-notch representative.”

“Asha and Jessica were wonderful and so helpful. Cannot recommend enough!”

“Jessica was wonderful to work with. So thankful for her guidance while we handled a closing remotely. She is a wonderful communicator and made this process easy and efficient!”

“I recently used Jessica Jackson to help sell my house. In preparation for the sale, she gave honest feedback on what was needed to prepare the property, and I did so. She prepared what she believed was a fair market price that would give me the highest return. To my surprise, the house had an offer in less than a week at basically the asking price. If you are looking for a professional realtor, I highly recommend Jessica.”

“Jessica was very helpful with the NC buying process and recommended people in the area to help us. She was very timely and thorough.”