Why Work With Us?
Here's what our satisfied customers are saying about us:
"Aviva is the total package: professional, knowledgeable, kind, funny, and an absolute joy to work with. She’ll be your agent - but then you’ll want her to be your friend! Aviva’s sale of our home was swift, sharp, and brilliant. She accurately predicted the buyer profile, then ensured that our home’s market debut was anticipated by and available to the right parties. Our first offer was accepted after mere hours, and our closing was smooth and stress-free. Throughout, Aviva was constantly available to answer questions, walk through options, or just support us through the process. We recommend her enthusiastically, and couldn’t appreciate her more." ~ Katherine D.
"Staff was very friendly, professional and helpful. We especially enjoy the canine greeters. We were carefully informed of the purpose of each document throughout the process. We were in contact almost daily working to our criteria sharing information or next steps. Through the years we have experienced many real estate transactions. Never have we found a team so loyal to our needs than the Keleher Team of Michael & Jennifer. They researched areas of concern that we could have easily missed. Comps were key for negotiations and land boundaries with access rights a priority for Michael. Jennifer kept us all informed and involved in every step of the process interacting with financing company and lawyers. It was a pleasure doing business with Town & Mountain Reality." ~ Bruce & Gloria T.
"Aviva is a rare professional; combining high, dynamic energy and a reassuring understanding of the unpredictable process and quirky people she is working with. (Who, US? Quirky?!) Her humorous analysis of our wants and needs kept us all laughing while she magically made 2 deals happen simultaneously and really really FAST. Aviva helped us sell a home I loved and buy a house we will grow to love without breaking the bank. (Ahem! Her counseling background sure came in handy.)We are all still speaking... and joking too!" ~ Cynthia H.
"From the moment we met Robin we knew she was the one! With her many years of experience in the Asheville buying and selling market, she made our first time buying a home painless and worry free. Robin was a great communicator throughout the whole process, even going on holidays didn't stop her from responding to and sorting out any issues with our home purchase - now that is dedication! She really stepped up when we needed to negotiate findings from our home inspection, knowing all the right builders, plumbers and electricians to get fast reliable quotes for the work that needed to be done. We wouldn't hesitate to work with Robin again - but as she helped us find the right home that could be a while!" ~ Emma H.
"My experience with Athena has been outstanding. She is very professional and her communication is prompt. After having my home on the market for a year, Athena stepped in and with a few minor changes managed to have my home under contract within 4 days! She knows how to sell and is very easy to work with. I was so impressed with her skills that I chose her to find my next home. She found exactly what I was looking for and we were under contract within 24 hours of it going on the market. This Lady is great at her job!!" -Ella R.
"Michael & Jennifer Keleher worked diligently with the seller's agent and the process was the smoothest it could have been. They patiently explained everything within the paperwork to us. My realtors were hard working, friendly, diligent, and understanding." ~ Michael K.
"I am so grateful we had Aviva as our agent! She was thoughtful, always available, and hard working. She was quick to understand what we were looking for in a house and was able to strike a great balance between giving us a sense of the market without wasting our time on houses that did not fit our needs. She also has great taste and I appreciated that she did not hesitate to share her opinions - negative and positive -with us. I would recommend her to anyone!" ~ Lynn K.
"Bethany explained everything to us patiently and clearly. We are at the beginning of our journey in Black Mountain – first, the purchase of land, and now, the build. We're putting a lot of trust in Town & Mountain, given the fact that we are a third of the way around the globe! Thus far Bethany has been a tremendous and trusted advocate for our investment."- Steven W.
"I can’t say enough about Cindy Norris. She is totally approachable, professional, knowledgeable, honest, energetic, thorough, detailed, organized and she LISTENS and ACTS. The way I met Cindy was when I saw a house she listed on the internet and contacted her. That house was under contract, but she contacted me and asked if she could help with my search. I was very frustrated because I hadn’t heard back from the agent I was working with on a house I liked, so Cindy checked to see if it was firmly under contract. I lost that house because the agent just never followed up, but Cindy did. Since I had no agreement with the other agent, I began to work with Cindy. I was so impressed with her follow through. As a long distance transaction, there was a lot of interaction that might have been simpler if I’d been in NC but you’d have never known I wasn’t. Cindy worked with me, the closing agent, the lender, inspectors, etc. to make the transaction happen smoothly. I did visit the home briefly over a weekend, but after that Cindy was the point person. That was March, 2018. However, in October I purchased a second home and upon Cindy again. Same story with one exception…..I did not travel to NC to see it. I saw pictures and Cindy saw it and managed the entire process as intermediary. I knew she would be honest with me and the sale could never have happened if I had not trusted her 100%. She even helped me to contact reliable local lenders so I could make a local selection for financing. If you are looking for an agent who listens, works hard for you and communicates effectively, is a great resource and is dependable, you will be thrilled with Cindy Norris." ~ Judy S.