Why Work With Us?

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Here's what our satisfied customers are saying about us:

"Cindy is the perfect realtor. She knows Asheville and the surrounding areas very well. She took the time to explain how each area is different and unique and tried to help us sort out what would work for our needs. She drove us around relentlessly and with a big smile on her face for 3 days in a row. She was organized, presenting us with a folder and printouts of each home we were to see that day. If we found another house she would quickly make a phone call on the fly and add it to our already packed schedule. Her communication skills are excellent. If we texted or called we received an immediate reply. We enjoyed working with Cindy; she made this process very easy for us which was important because we live in another state. I would ask for her help if we were to purchase or sell and also feel confident in recommending her to anyone in the market." ~ Debra R.

"When my husband and I decided to buy a vacation home in Asheville, we googled "top 10 local real estate agencies in Asheville" and came across Town and Mountain Realty. After reviewing Gretchen's bio and reviews, I decided to reach out to her. She responded right back, asked great questions, and really tried to understand our needs.  

On our first trip to Asheville, she not only showed us a lot of properties, but also gave us a good feel for the various neighborhoods and attractions around town.  Deciding on a home purchase is never easy – finding the right mix of location, size, price and dozens of features takes time, and Gretchen was very patient with us. We never felt rushed through a property, and Gretchen either answered or quickly got answers to our many questions.  

On our second trip, she found us a home we really liked and helped us negotiate an amazing deal. In due diligence (Gretchen is very thorough!), some problems came up, and she worked tirelessly to resolve them, but in the end, the seller wouldn’t budge, so we had to move on.

Gretchen went above and beyond to show us more homes and made herself available whenever we needed to talk. She often went to preview properties for us at a moment's notice and sometimes even showed them to us over Whatsapp. And throughout it all, there always was a big smile on her face. And she has a great sense of humor!

We ended up purchasing a townhome, and the buying process couldn't have been smoother. Gretchen really knows what she is doing, and it's obvious she loves what she does. She is extremely patient, works fast without overlooking the smallest details, and is a lot fun to work with. We are so glad we found her and would highly recommend her to anybody looking for a home in the Asheville area." ~ Charles D. and Bea L.

"Steve was extremely helpful, sensitive to our needs (which sometimes we were not sure of) and very thorough with all the details involved." ~  Mahlon & Jodee S.

"WOW.. we struck gold when we found Gretchen Lewis to be our realtor for our upcoming move to Asheville!  After much research, we decided Gretchen would be our girl to help bring our dream of moving to Asheville a reality and boy did this girl deliver!!  We flew from California to Asheville for or a quick 5 day house search.  Gretchen picked us up at our homestay and we hit the ground running.  Everyday we saw a different area of this funky town and the surrounding communities.  Gretchen was so easy going, fun and super organized.  Our days were packed, but we learned so much about this little mountain town. Gretchen was super knowledgeable about the market. I don't think there was any part of Asheville and  the outlying communities we didn't see, when we found our dream home, Gretchen was an amazing negotiator!  When we flew back to California we felt totally comfortable that Gretchen had nothing but our best interest at heart!  Gretchen was a great communicator, patient and was always there to answer any questions that we had with very honest answers.  We have bought homes in different states, but I have to say none were as effortless as this  was due to all the hard work Gretchen did on our behalf.  So happy with our new home and our choice to have Gretchen as our realtor..would use her again in a heartbeat!" ~ Kerry and Ron F.

"Susan was a dream! She explained the whole selling process to us and helped us tremendously through the negotiations. High praise for Susan!" - Denise P.

"Robin Cape is realtor extraordinaire. I will never use anyone but her!" ~ Bryan R.

"Gretchen Lewis is great. Very helpful through the entire process." - Myron M.

"We thoroughly enjoyed working with Grace to purchase our new home. She acted as our professional, proactive advocate through the whole process. Being self-employed meant dealing with extra paperwork and challenges. Grace worked closely with us and our mortgage broker helping us manage the full process. Couldn't ask for more or better service!" ~ Scott C.

"Luiz and Jessi are as good as it gets. They helped us get the house we wanted where we wanted and we're really happy new homeowners. Thanks y'all!" ~ Corey W.

"Lorraine listened to our needs and was very patient with us during our home search." ~ Chris B.

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