Why Work With Us?
Here's what our satisfied customers are saying about us:
"There are not enough words to describe how John Farmer handled this transaction from the very first phone call and currently still working hard to be sure the home is ready for me to move in. John and Justin Purnell went and still are going above and beyond the call of duty. I live in CT, 750 miles away, and both John and Justin made sure every "I" was dotted and every "t" crossed. In the early stages of this purchase, John's wife jumped right in and made several trips down to Burnsville from Asheville to take pictures and videos of the property and even narrated. I made a trip to Asheville the weekend of July 6th and spent almost three full days familiarizing myself with the area. The night of my arrival from Charlotte to Asheville airport, there were storms and the Charlotte airport was closed for several hours. My flight was delayed 1-3/4 hours and when I got to the AVIS car rental desk, the representative left and didn't leave my paper work and keys with anyone. That meant that I had no ride to my hotel in Fletcher at 2:00 in the morning. I finally got a cab but the next day I had no ride back to the airport to pick up the car. John took the time out of his day to pick me up at my hotel and bring me to the airport. I cannot say enough good things about John Farmer. He and Justin Purnell are the most incredible agents ever." ~ Janice R.
"Eric Workman found us a home that was everything we were looking for. I was amazed at how quickly he could turn our collective preferences into a house that made the entire family excited about the future. He was easy to work with, responsive throughout the process, and knew all the right questions for the seller to make sure we were getting the best possible outcome. We couldn't be happier." ~ Todd and Laura S.
"Our agent, Leah Miller, learned under the tutelage of the best in the business, her dad Mike Miller. From our initial contact, when we had just decided to sell our home and downsize, through every step of the process, we have had complete confidence in Leah and Mike and the staff at Town and Mountain. They made sure we understood each choice we made, helped us determine the pricing of our home, gave hands-on help in staging the property, and -- most importantly -- maintained close communication with us so we never felt in the dark about any aspect of the process. This was the first time we had sold a house, and it seemed frightening until we sat down with Leah and Mike, After that, all was smooth sailing. We could not be happier with our experience with Town and Mountain Realty, and recommend this firm highly." ~ Jerry S.
"Lorraine is fantastic. She spent time and resources to show us around Asheville to help us understand the Asheville area and market for retiring to. She's a kind and knowledgeable person.... Hard combo to find."
"I had a wonderful experience with Sue Riles as my agent. I thank Sue for all her help, she really went the extra mile to help me through this process." ~ Shirley Askins
"Robin Cape was my realtor who I met by happenstance while inquiring about a property online. From the get-go she was kind, personable, available, knowledgeable, and patient throughout my property search. Robin truly went above and beyond what I would have ever expected from an agent from moment one. She is tireless and inventive with ideas and options for her clients.
I told her numerous times how impressed I was with her approach, as a previous experience with an Asheville agent left a bad taste in my mouth. It is my belief that, without Robin's extensive expertise and wisdom about local laws, zoning, neighborhoods, and other factors, I would have made some poor decisions regarding my investment as I am not very familiar with the area. I had pulled my money out of investments in the saturated market of Atlanta and wanted to invest in the thriving Asheville real estate market. Whether clients are seasoned Ashevillians or total newbies, I believe Robin adds that extra effort to make the property buying experience seamless and worry-free. I feel like I've made a good friend and would emphatically and confidently recommend Robin Cape as a realtor to anyone looking for Asheville property!" ~ Christina B.
"Cindy is the perfect realtor. She knows Asheville and the surrounding areas very well. She took the time to explain how each area is different and unique and tried to help us sort out what would work for our needs. She drove us around relentlessly and with a big smile on her face for 3 days in a row. She was organized, presenting us with a folder and printouts of each home we were to see that day. If we found another house she would quickly make a phone call on the fly and add it to our already packed schedule. Her communication skills are excellent. If we texted or called we received an immediate reply. We enjoyed working with Cindy; she made this process very easy for us which was important because we live in another state. I would ask for her help if we were to purchase or sell and also feel confident in recommending her to anyone in the market." ~ Debra R.
"When my husband and I decided to buy a vacation home in Asheville, we googled "top 10 local real estate agencies in Asheville" and came across Town and Mountain Realty. After reviewing Gretchen's bio and reviews, I decided to reach out to her. She responded right back, asked great questions, and really tried to understand our needs.
On our first trip to Asheville, she not only showed us a lot of properties, but also gave us a good feel for the various neighborhoods and attractions around town. Deciding on a home purchase is never easy – finding the right mix of location, size, price and dozens of features takes time, and Gretchen was very patient with us. We never felt rushed through a property, and Gretchen either answered or quickly got answers to our many questions.
On our second trip, she found us a home we really liked and helped us negotiate an amazing deal. In due diligence (Gretchen is very thorough!), some problems came up, and she worked tirelessly to resolve them, but in the end, the seller wouldn’t budge, so we had to move on.
Gretchen went above and beyond to show us more homes and made herself available whenever we needed to talk. She often went to preview properties for us at a moment's notice and sometimes even showed them to us over Whatsapp. And throughout it all, there always was a big smile on her face. And she has a great sense of humor!
We ended up purchasing a townhome, and the buying process couldn't have been smoother. Gretchen really knows what she is doing, and it's obvious she loves what she does. She is extremely patient, works fast without overlooking the smallest details, and is a lot fun to work with. We are so glad we found her and would highly recommend her to anybody looking for a home in the Asheville area." ~ Charles D. and Bea L.
"Steve was extremely helpful, sensitive to our needs (which sometimes we were not sure of) and very thorough with all the details involved." ~ Mahlon & Jodee S.
"WOW.. we struck gold when we found Gretchen Lewis to be our realtor for our upcoming move to Asheville! After much research, we decided Gretchen would be our girl to help bring our dream of moving to Asheville a reality and boy did this girl deliver!! We flew from California to Asheville for or a quick 5 day house search. Gretchen picked us up at our homestay and we hit the ground running. Everyday we saw a different area of this funky town and the surrounding communities. Gretchen was so easy going, fun and super organized. Our days were packed, but we learned so much about this little mountain town. Gretchen was super knowledgeable about the market. I don't think there was any part of Asheville and the outlying communities we didn't see, when we found our dream home, Gretchen was an amazing negotiator! When we flew back to California we felt totally comfortable that Gretchen had nothing but our best interest at heart! Gretchen was a great communicator, patient and was always there to answer any questions that we had with very honest answers. We have bought homes in different states, but I have to say none were as effortless as this was due to all the hard work Gretchen did on our behalf. So happy with our new home and our choice to have Gretchen as our realtor..would use her again in a heartbeat!" ~ Kerry and Ron F.