Why Work With Us?
Here's what our satisfied customers are saying about us:
"When my husband and I decided to buy a vacation home in Asheville, we googled "top 10 local real estate agencies in Asheville" and came across Town and Mountain Realty. After reviewing Gretchen's bio and reviews, I decided to reach out to her. She responded right back, asked great questions, and really tried to understand our needs.
On our first trip to Asheville, she not only showed us a lot of properties, but also gave us a good feel for the various neighborhoods and attractions around town. Deciding on a home purchase is never easy – finding the right mix of location, size, price and dozens of features takes time, and Gretchen was very patient with us. We never felt rushed through a property, and Gretchen either answered or quickly got answers to our many questions.
On our second trip, she found us a home we really liked and helped us negotiate an amazing deal. In due diligence (Gretchen is very thorough!), some problems came up, and she worked tirelessly to resolve them, but in the end, the seller wouldn’t budge, so we had to move on.
Gretchen went above and beyond to show us more homes and made herself available whenever we needed to talk. She often went to preview properties for us at a moment's notice and sometimes even showed them to us over Whatsapp. And throughout it all, there always was a big smile on her face. And she has a great sense of humor!
We ended up purchasing a townhome, and the buying process couldn't have been smoother. Gretchen really knows what she is doing, and it's obvious she loves what she does. She is extremely patient, works fast without overlooking the smallest details, and is a lot fun to work with. We are so glad we found her and would highly recommend her to anybody looking for a home in the Asheville area." ~ Charles D. and Bea L.
"Cindy is the perfect realtor. She knows Asheville and the surrounding areas very well. She took the time to explain how each area is different and unique and tried to help us sort out what would work for our needs. She drove us around relentlessly and with a big smile on her face for 3 days in a row. She was organized, presenting us with a folder and printouts of each home we were to see that day. If we found another house she would quickly make a phone call on the fly and add it to our already packed schedule. Her communication skills are excellent. If we texted or called we received an immediate reply. We enjoyed working with Cindy; she made this process very easy for us which was important because we live in another state. I would ask for her help if we were to purchase or sell and also feel confident in recommending her to anyone in the market." ~ Debra R.
"Gretchen Lewis is great. Very helpful through the entire process." - Myron M.
"We thoroughly enjoyed working with Grace to purchase our new home. She acted as our professional, proactive advocate through the whole process. Being self-employed meant dealing with extra paperwork and challenges. Grace worked closely with us and our mortgage broker helping us manage the full process. Couldn't ask for more or better service!" ~ Scott C.
"Lorraine listened to our needs and was very patient with us during our home search." ~ Chris B.
"Chris did a great job and my standards are high. I'm a licensed Broker and I sell RE full time so I was fully aware of what I wanted in an agent and very happy I got it! Chris was very detailed and thorough in all aspects of the process. I was highly impressed that he toured all of the properties before showing them to me. He took the time to locate them and knew the best ways to get there as well as interesting facts about different communities, areas, etc. If anything was lacking in this transaction it was the co-broke on the other side (the other agent) and Chris made up for his lack of knowledge and negotiating skills. Additionally, I noticed at times the other side seemed to be a bit more conflict oriented and Chris kept his cool (and helped us keep ours too). He also offered thoughtful responses instead of knee-jerk reactions. This is a great skill as real estate transactions can be emotional at times. I felt well taken care of and prepared from the time we met Chris all the way to the closing table. I would highly recommend him to others who want to buy and sell. Additionally, I would feel 100% comfortable referring business his way because I know they would be in good hands! Thank you Chris! We love our new home and we're glad you helped us get there!" ~ Meredith H.
“Chris is a great broker-in-charge. While fostering independence, he also provides support and advice when needed. He encourages and supports growth in our field in a family-like atmosphere where agents can thrive and develop meaningful relationships with their peers. He also helps agents to cultivate relationships with professionals in various fields to support our knowledge base and provider network. He makes sure to provide a wide range of tools to help support our businesses.” - Athena Elmore, REALTOR®
"Kim did a great job." ~ Bob K.