Why Work With Us?

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Here's what our satisfied customers are saying about us:

"I can’t say enough about Cindy Norris. She is totally approachable, professional, knowledgeable, honest, energetic, thorough, detailed, organized and she LISTENS and ACTS. The way I met Cindy was when I saw a house she listed on the internet and contacted her. That house was under contract, but she contacted me and asked if she could help with my search. I was very frustrated because I hadn’t heard back from the agent I was working with on a house I liked, so Cindy checked to see if it was firmly under contract. I lost that house because the agent just never followed up, but Cindy did. Since I had no agreement with the other agent, I began to work with Cindy.  I was so impressed with her follow through.  As a long distance transaction, there was a lot of interaction that might have been simpler if I’d been in NC but you’d have never known I wasn’t. Cindy worked with me, the closing agent,  the lender, inspectors, etc. to make the transaction happen smoothly. I did visit the home briefly over a weekend, but after that Cindy was the point person. That was March, 2018. However, in October I purchased a second home and upon Cindy again.  Same story with one exception…..I did not travel  to NC to see it.  I saw pictures and Cindy saw it and managed the entire process as intermediary. I knew she would be honest with me and the sale could never have happened if I had not trusted her 100%.  She even helped me to contact reliable local lenders so I could make a local selection for financing. If you are looking for an agent who listens, works hard for you and communicates effectively, is a great resource and is dependable, you will be thrilled with Cindy Norris." ~ Judy S.

"Chris Mako was fantastic - was there to assist us in all facets. He went above and beyond throughout the process - a top notch professional in his field. Knowledgeable, personable and exceptional. Outstanding!" ~ Jason D.

"As new homeowners on the search for our first home, we knew nothing about the process or even where to begin. From the start, Luiz was beyond patient as we slowly discovered exactly what we were looking for in a home. He was kind, willing, determined, flexible, honest, informative, encouraging, and supportive. We appreciate Luiz and will always remember how seamless he made our first experience buying a home. We will definitely use his guidance in future endeavors!" ~ Breanne F. and Brad P.

"Chris was awesome. Always prompt, pleasant and professional. Chris made sure I had everything in advance and took the time to walk me through everything. As the old ad says, the best surprise is no surprise—and there were no surprises. I felt very prepared and informed throughout the entire process. Chris has been a joy to work with. He really took the time to listen to what I was looking for, then took it to the next level by asking insightful questions that really helped me discover exactly what I was looking for. Chris has been wonderful to work with. He made sure I had a good feel for the different neighborhoods around Asheville. He took the time to listen to what I was looking for, then took it to the next level by asking insightful questions that allowed me to discover what was truly important to me so we could focus our search effectively. His patience and good humor got us through those days when nothing we saw seemed to turn out as expected. He continually asked good questions and really listened to my answers so that we were able to find the perfect home for me. I feel really lucky to have found such a great agent in an unfamiliar city. I can’t thank him enough!" ~ DeAnne N.

"Lorraine Silverman was an outstanding agent, helpful in a multitude of small ways, and always available for questions." ~ Marvin W.

"Amber was absolutely amazing! She was very professional and knowledgeable. She took what is a very stressful process and made it enjoyable and easy for us." ~ Andrew & Melissa N.

"Michael and Jennifer Keleher were an excellent team to work through the process of selling our cabin. Michael was a great help in working through the offer process. Michael and Jennifer Keleher did an outstanding job of working with me to get property ready for sale, negotiating through the offer process and handling the closing process so that we did not have to attend. Michael was my main contact and provided an immense amount of assistance throughout the process including getting the property ready to hand over to the new owners." ~ Randall B.

"Robin is just great! She is responsive, thorough, competent and fun. She also used just the right approach with my difficult renter. Thank you Robin!" ~ Susan C.

"Michael and Jennifer Keleher were an excellent team to work through the process of selling our cabin. Michael was a great help in working through the offer process. Michael and Jennifer Keleher did an outstanding job of working with me to get property ready for sale, negotiating through the offer process and handling the closing process so that we did not have to attend. Michael was my main contact and provided an immense amount of assistance throughout the process including getting the property ready to hand over to the new owners." ~ Randall B.

"We are so thankful to have met Robin Cape and worked with her to find our home. She was a joy to work with, very knowledgeable, helped us find the perfect home for us, very communicative, and just an overall amazing person to work with. I feel like I do not have the words to describe how wonderful our experience was with Robin." ~ Kaitlin M.

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