Why Work With Us?

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Here's what our satisfied customers are saying about us:

"Steve Heiselman was easy to work with, very professional, with an excellent knowledge of the Asheville and Buncombe County real estate market. He was also very accessible usually answering his phone and returning calls in a timely manner. He made it very clear from the first time we met that he wanted to earn our business and he was prepared to provide the highest level of service possible. Steve was a pleasure to work with and I do not hesitate to recommend him highly!" ~ Steve and Nan K.

"I felt very comfortable working with Michael and Jennifer. I felt that they were honest and knowledgeable. Buying raw land was a new concept to me and they were very helpful in everything from what an easement is to what type of trees were growing on the land. I feel like I made my first friends in North Carolina!!! Could not be happier!" ~ Kathy B.

"Sue is awesome!!!! Sue explains things very well to people that have no clue what they are doing :) and will return phone calls ASAP no matter time of day. Sue stays in contact but is not pushy which is what we like." ~ Laura F.

"Hilary had excellent customer service. She notified me right away when a property was listed that met my criterion. She responded to my texts and emails immediately even when she was on vacation. I received all of the paperwork I requested within a day (Home Owner Association covenants etc). It was a pleasure to work with her. Thank you Hilary!" ~ Robin W.

"I came from out of State and Dana provided valuable insights into the different areas and communities. She really took her time with me. I never felt rushed or that I was inconveniencing her. I feel like I went through the buying process with a great realtor and came out of it with a great friend! I would highly recommend Dana for any real estate needs!" ~ Debra O.

"My agent Jeff Jelinek went above and beyond every thing a realtor could possibly do to help us find a new home. I will always remember how he went through several homes, tirelessly and with out any pressure to sell. His capabilities and resolve to only find us a home for the reason we needed one. Many thanks Jeff." ~ John B.

"I have worked with many realtors over the years, working with Beth was an unexpected surprise. She knows the area very well and stayed on top of things, She made the process easy and enjoyable. She answered my phone calls most of the time and when she couldn't she would call me back within a few minutes. She was able to find a home I loved in just a few days. Even though we have closed on the property, Beth will call occasionally to see if I need anything and answer further questions. If I am to sell and buy another home in the area, I would definitely use her… Top notch"

"Through the years we have worked with several realtors in different states while making a number of moves, but it is difficult to discover any better than Leah and her dad, Mike Miller. As we began looking at the Asheville housing market from out of state a couple of years ago, we were rather particular—some might call it picky — in trying to select our next home. In our lengthy search Leah and Mike never lost patience with us, nor did they ever try to rush us into trying to make a selection. In fact, they quickly knew the kind of home we desired and sometimes were the first to tell us that a home in which we thought we might be interested would not be right for us . . . and then would offer excellent reasons. When we finally moved to a temporary rental house in this area, it became a bit easier to work with the local housing market. We would hate to guess how many miles Mike and Leah put on their cars as they drove us around in an attempt to help us find just the right home that would suit our needs. With their help, however, we finally succeeded.

In addition to being great realtors, Leah and Mike are outstanding people with numerous super qualities—integrity, honesty, patience, knowledge, responsiveness, responsibleness — and they both have a delightful sense of humor and are fun to be around. In fact, the whole team at Town and Mountain are outstanding, and through our two years of searching, we had a chance to get to know them all. These folks comprise an exemplary team, and we cannot imagine anyone better to help a buyer or seller than Town and Mountain. Our son recommended them to us as they sold his house in a very short period of time after he had had little success with an earlier realtor. There are many superlatives that could be used to describe the Miller team, but with great enthusiasm and no hesitation we commend them with the highest recommendation."

—Jeff and Libby Aiken

"Ms. Zabriskie was great! She explained everything very well! Is there anything above Excellent? If so she deserves it. She was there whenever I needed her to assist with paperwork, loan info, listings, you name it she was there."

"This was my first home-buying experience. It ended up being a 2-year-long journey in a challenging real estate market. Dana Wingate helped me navigate that process with absolute patience, expertise and support. I could not have asked for a more perfect agent. Not only have I come away from this process with my dream home, but I've also gained a friend. Town & Mountain is lucky to have her, and so was I!" ~ Victoria M.

 

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