Why Work With Us?

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Here's what our satisfied customers are saying about us:

"As a first time home buyer, my experience couldn't have been any better. Thanks to Kat Smith! Kat is extremely knowledgeable and easy to work with. She took plenty of extra time to make sure everything was well explained to me. She made the whole experience enjoyable and it was not at all intimidating. Working with Kat made it really fun, and I would work with her again in a heartbeat! I would recommend her to anyone looking to buy or sell. She was such a joy to work with. She really is the best!"

"Kat helped us sell our home in Fairview, NC. She was with us from the beginning of the process with practical suggestions for presenting our home , emphasizing the great location, and the special features we loved about our home. When a buyer came along Kat handled all the intracies of showings, inspections and final closing with outstanding knowledge and professionalism. We always had questions and Kat was there with the answers each time! Thanks to Kat's knowledge and hard work, we had several offers on the first day! Working with Kat was a blast and we would not hesitate to work with her again!"

"Dear Susan,

Thank you so much for all of your time, professional expertise and love and dedication! This is a big step in our lives we didn't expect coming so soon! Hope we will always keep in touch." ~ Rosa and Manny

"We were so fortunate to have worked with Katherine Cross for our search for land/lots for our retirement.  We can't speak highly enough of her and our experience with her.  From day 1, she was extremely responsive had great suggestions and presented us with wonderful options, according to our picky parameters.  Very accommodating, knowledgeable and professional (and patient!), she guided and helped us through our entire search with expert advice. We highly recommend Katherine, and anyone would be LUCKY to have her on their side!" ~ Ted and Anita Z.

"Robin was a delight to work with. She kept on top of the market, sending home suggestions that fit our criteria and voila! We successfully purchased a home within a rather short period of time with no troubles. I strongly support and recommend Robin's professional real estate services. She is a leader in the community as well as in her field of expertise. Trustworthy, enjoyable personality and on top of deadlines. She kind of spoiled me!" ~ Karen M.

"Patti Carter is fantastic! She walked me through this process step by step, making a potentially stressful situation so much easier. From the very beginning, she guided me in ways to make my house more appealing to potential buyers, advising me on what was important to focus on and what wasn't. Then when I told her I thought I was ready to list, she set up everything quickly, getting a photographer to come out (who was also very helpful and did a great job) and had the house listed in less than 48 hours. She facilitated a quick sale once we had interest. As a realtor, she did everything and more that I would expect a realtor to do. More importantly, she went above and beyond that "role" and was always available (no matter what time or day) to answer questions about things I didn't understand, put my mind at ease about things I was concerned about, and repeatedly made phone calls and sent emails to everyone else involved in the process so I wouldn't have to add more to my already full plate! She put her heart into this and worked tirelessly to achieve the best outcome for me. Clearly, she is not only great at what she does, but she loves helping people as well, and I can't think of anything more important when choosing a realtor. Thank you Patti!" ~ Beth C.

"Luiz and Jessi did everything possible to make our buying & selling process smooth! They were patient when they needed to be & clear on all documents. Luiz and Jessi almost always had the answers to our questions and would find them out quickly if they didn’t. We truly appreciate the conscientiousness Luiz and Jessi showed us at every stage of the process, continuing to check in even after the process was complete!" ~ Glenn M.

"Luiz and Jessi did everything possible to make our buying & selling process smooth! They were patient when they needed to be & clear on all documents. Luiz and Jessi almost always had the answers to our questions and would find them out quickly if they didn’t. We truly appreciate the conscientiousness Luiz and Jessi showed us at every stage of the process, continuing to check in even after the process was complete!" ~ Glenn M.

"There is only one way to describe Robin Cape, and that is AMAZING! From my first contact via email - to the property search and my never ending questions - to the closing day, Robin displayed the highest level of patience, concern, empathy, and professionalism. Not once did I feel Robin put herself before me or my needs, as she always made me feel that my needs were her primary concern.  She worked extremely hard to ensure that every detail, no matter how minor or how many times the same question was asked, was answered both verbally and with written follow up communication. I could go on and use many adjectives to describe Robin but suffice it to say that she is the most professional, detail oriented, and personable realtor I’ve ever worked with in over 45 years. I, without reservation or hesitation, most highly recommend Robin Cape!" ~ Tom D.

"Town & Mountain Realty helped make every part of the buying process easy. My husband and I were very happy! Town & Mountain personnel responded promptly to any and all questions we had. Katherine was very knowledgeable and patient throughout the process. Our agent, Katherine Cross, was absolutely wonderful! She answered all our questions and made this experience very enjoyable for us. She followed up with us after the closing to make sure we were taken care of. We highly recommend her and Town & Mountain Realty." ~ Megan K.

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