It’s been a great 10+ years at Town and Mountain Realty, and with wonderful support from clients, agents and staff, the Asheville agency wants to give thanks to everyone who has helped the company grow and flourish, even through some rough economic times.
Service drives Town and Mountain’s business philosophy, but so does giving back to the community that has supported it. Co-owners Mike Miller and Joy Lovoy take pride in expressing their appreciation to all of Western North Carolina for helping Town and Mountain grow from a small shop with three staff members and three agents to an agency with some 40 agents and a staff of four.
Mike, an Asheville native, had been working in real estate locally about seventeen years when he started the company 10 years ago with another real estate agent, Lew Bellows (now a scuba instructor in Florida) and Joy, Mike’s wife.
“We are extremely grateful for all of our past employees and agents and for the role they played in making Town and Mountain Realty the successful company it is today,” Joy said.
“It’s part of the American dream to open your own place and to run it the way you want it to be run,” Mike said. Starting small, he and Joy put into place business practices that were based on community involvement. “My philosophy,” Joy said, “has always been that with the public, our agents and the staff, we should be a service organization.”
The company’s agents show their support of that philosophy by taking time out of their schedules to get out of the office and make a difference in the community. Town and Mountain Realty groups participate in many Habitat for Humanity volunteer work days and have contributed upwards of 400 work hours building homes. In addition to working with their hands, they also give financially; the company has donated a portion of its closings to help Blue Ridge Forever safeguard land and water, and helped support Dining Out for Life, Girls on the Run, and more over the years.
“That’s part of who we are and who we want to be,” Mike said. Locally owned and operated, not part of a real estate franchise, Town and Mountain is independent and focused on the needs of its clients and those who want to buy or sell real estate. The concept is important to the company.
“I’ve lived here about all my life,” Mike said. “All our agents are locally involved. That’s who we want to be – an independent business, involved in our community and helping people achieve their real estate goals.”
The office itself isn’t a conventional “suit-and-tie required” environment. “Our office is our home away from home, where on any given day you might meet our kids or dogs when you drop in for a visit,” Joy said.
By sharing knowledge, adapting to trends and providing quality service, Town and Mountain Realty has successfully guided buyers and sellers in thousands of transactions, but a commitment to “The Golden Rule” is what is at the heart of this company.
“Our business is not about the next sale. It’s about doing the right thing and protecting our clients, whether they’re buyers or sellers,” Mike said. “Providing good service and treating people the way we would like to be treated sounds kind of hokey, but it’s true. It’s not about us. It’s about the people who trust us.”